Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use vitanorique's budgeting education platform.
Who We Are
vitanorique operates vitanorique.world, a financial education platform focused on budgeting skills and money management. We're based in St. Marys, Ontario, and we're committed to helping Canadians develop better financial habits through practical education.
This privacy policy explains how we collect, use, store, and protect your personal information. When we say "we," "us," or "our," we're referring to vitanorique. When we say "you" or "your," we mean you as a user of our platform.
Information We Collect
We collect different types of information to provide and improve our educational services. Here's what we gather and why:
Account Information
Name, email address, and password when you create an account. We need this to set up your learning profile and communicate with you about your progress.
Learning Data
Your course progress, quiz results, and learning preferences. This helps us personalize your educational experience and track your skill development.
Device Information
Your IP address, browser type, and device details when you visit our site. We use this for security purposes and to make sure our platform works well on your device.
Communication Records
Messages you send us through contact forms or email. We keep these to provide support and answer your questions about our programs.
How We Use Your Information
We're not in the business of selling your data. Instead, we use your information to make your learning experience better and keep our platform running smoothly.
- Provide access to our budgeting courses and educational materials
- Track your learning progress and suggest relevant content
- Send you course updates and important announcements about your account
- Respond to your questions and provide customer support
- Improve our platform based on how people use it
- Protect against fraud and keep our community safe
- Comply with Canadian privacy laws and regulations
Sharing Your Information
We don't sell your personal information to advertisers or marketing companies. However, we do share limited information in specific situations:
- With service providers who help us run our platform (like hosting companies and email services)
- When required by Canadian law or legal processes
- To protect the rights and safety of our users and platform
- If we ever merge with or are acquired by another company (we'd notify you first)
- With your explicit consent for specific purposes
Any third-party service providers we work with are required to protect your information and only use it for the specific services they provide to us.
Data Storage and Security
We take data security seriously. Your information is stored on secure servers in Canada, and we use industry-standard encryption to protect it during transmission and storage.
Our security measures include encrypted databases, secure data centers, regular security audits, and strict access controls. Only authorized team members can access your personal information, and they're trained on privacy protection.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion + 30 days | Account management and support |
| Learning Progress | 3 years after last activity | Educational continuity |
| Support Communications | 2 years | Service improvement |
| Technical Logs | 12 months | Security and troubleshooting |
Your Privacy Rights
Under Canadian privacy law (PIPEDA), you have several important rights regarding your personal information:
- Access: You can request a copy of all personal information we have about you
- Correction: You can ask us to fix any incorrect or incomplete information
- Deletion: You can request that we delete your account and associated data
- Portability: You can request your learning data in a readable format
- Objection: You can object to certain uses of your information
- Complaint: You can file a complaint with the Privacy Commissioner of Canada if you're unhappy with how we handle your data
To exercise any of these rights, just email us at info@vitanorique.world. We'll respond within 30 days and verify your identity before processing your request.
Cookies and Tracking
We use cookies and similar technologies to make our platform work properly and improve your experience. Most of these are essential for basic functionality, like keeping you logged in.
We also use analytics cookies to understand how people use our site, which helps us make improvements. You can control cookies through your browser settings, but disabling essential cookies might affect how our platform works for you.
We don't use third-party advertising networks or behavioral tracking. Our focus is on education, not advertising.
Changes to This Policy
We review and update this privacy policy regularly to make sure it reflects our current practices and stays compliant with privacy laws. When we make significant changes, we'll notify you by email and update the "last updated" date at the top.
We encourage you to review this policy periodically, especially before enrolling in new programs or updating your account information.
International Users
Our platform is designed primarily for Canadian users, and our data practices comply with Canadian privacy laws. If you're accessing our platform from outside Canada, please be aware that your information will be transferred to and processed in Canada.
By using our platform, you consent to this transfer and processing under Canadian privacy protections.
Questions About Your Privacy?
We're here to help with any privacy-related questions or concerns.
Email us at info@vitanorique.world
Call us at +1 (250) 702-2169
Write to us at:
vitanorique Privacy Officer
123 Queen St E
St. Marys, ON, Canada